Yes. Feel free to distribute the software to your coworkers. We can help you push it out over the network to automate the process. Contact us for more information.
Should I install the software on every computer on my network?
I have a back-up system. Should I install CryptoPrevent anyway?
Yes. We always recommend a backup system to prevent data loss. Preventing CryptoLocker from encrypting your files will save you time, money, and aggravation.
Can I install it myself or should it be done by an IT professional?
CryptoPrevent is easy to download and install. Please contact us if you need assistance.
Will this protect against other malware?
YES! A LOT of trojan based malware out there utilizes the same infection tactics and launch point locations as Cryptolocker, therefore CryptoPrevent will protect against all malware that fits the same or similar profile and behavior. This is especially true in v2.6+ when protection was increased to include other executable types.
Does my existing Anti-Virus software protect against this threat?
We cannot answer that. Your existing anti-virus protection is only as good as the latest definition files, and we can’t tell you which products on the market are confirmed to protect against this threat. What we can tell you is that there is NO anti-virus software on the market today that provides the same type of protection that CryptoPrevent provides, it works in an entirely different manner.
You released a new version. Should I update, and how?
YES! You should periodically check for and update to the latest version using the program’s internal update function in the top menu to stay current with the latest methodology in preventing this (and other) malware. After update it is then necessary to re-apply the protection to your system.
My legitimate software isn’t working properly after applying the protection. What do I do?
Be CERTAIN you have the latest version of the app, which is getting better all the time at not blocking legitimate applications. If you had an outdated version, after update then re-apply the protection and restart, then re-test your app. If it still isn’t working, ensure you’ve done the whitelisting first, and reboot if new entries are added to the whitelist.
