Skype launches new communication hub

Skype as a desktop communication tool is largely popular with consumers and businesses alike, yet its mobile app leaves much to be desired. Whether it’s the slow VoIP service or limited communication features, there’s definitely a lot of room for improvement. And apparently, Skype has acknowledged these concerns as they’ve recently launched Skype Mingo, a […]

Calling all VoIP users: CallKit is here

Business communications have never been the same since VoIP (Voice-over-Internet Protocol) was launched in 1995. Thanks to this cutting-edge technology, businesses of all sizes are able to use IP telephony systems to significantly cut costs and increase communications efficiency and flexibility. CallKit, Apple’s new framework introduced in September 2016, is a compelling new technology designed […]

Why Telephony and VoIP attacks continue

If there’s one constant in the field of cyber-security, it’s that hackers will never stop looking for new ways to hurt your business. In the most recent development, they’ve set their sights on Voice over Internet Protocol (VoIP) systems. Technology administrators for hospitals, government entities, and small businesses need to be on alert for the […]

VoIP, an adaptable technology

Voice over Internet Protocol ensures businesses benefit from cutting-edge communication systems. VoIP is easier to install, configure and to maintain, and most importantly it can easily be adapted to assimilate post-purchase features. If you’re considering migrating to a VoIP solution, or if you just want to shop for the most recent developments in the service, […]

VoIP’s hold-message options are easy

A common refrain heard by installers of traditional PBX phone systems and over-the-internet VoIP systems is “Wait, before you go, what’s best for on-hold music and messages, and how do I set those up?” Usually it’s an easy process for both types of phone systems, but with VoIP solutions it’s typically easier and provides greater […]

Benefits of using Skype for Business

For businesses, it’s never enough to rely on just one asset to succeed, especially when there are better options out there to explore. This is where Skype for Business comes in. Skype for Business is more tailor-made for companies, and it’s hard to deny the many corporate benefits it brings to the table. Let’s examine […]

How to handle poor VoIP call quality

VoIP telephone systems are going mainstream, largely because of the lower costs when compared to traditional landlines. But a budget-friendly phone system wouldn’t be worth the savings if it didn’t also promise easy set-up, advanced features, and reliability. So is making calls with a “Voice over IP” system truly dependable? Phones are an absolutely essential […]