Blog

Keeping your firmware up to date

Technology evolves quickly. The features of a phone that came out two years ago are likely very different from the features of the most recent model. It's the same with printers, laptops, and other devices in your office — newer models with better features are introduced to the market yearly, so you need to keep up with technology trends to stay competitive and even compliant with security regulations.

How to make sharing calendars in Microsoft 365 a breeze

Microsoft 365 has made it easier than ever to share calendars. With these few simple steps, you can efficiently and securely share your calendar with co-workers, family members, or anyone else you choose.
What is Outlook?
Outlook is a personal information manager from Microsoft, available as part of the Microsoft 365 suite.

Investing in new IT? Be careful of these 5 common mistakes

Investing in new IT solutions can boost your team’s productivity, improve your customer service, and fortify your cyber defenses. To maximize the returns you gain from any new IT investment, be careful of these common mistakes.
1. Failing to align new tech with business goals
While many advertisers sell new technologies as the ultimate solution to all your problems, the truth is that not every IT solution is a good fit for all businesses.

The pros and cons of EHR systems

Many healthcare providers have shifted to electronic health records (EHRs). Compared to paper-based systems, EHR systems offer greater information recency and accessibility to patient records. Before switching to EHR systems, your practice must first understand the following.

How call recording can help your business

Problems tend to occur when an employee can't remember important conversations or what was agreed upon over the phone. Recording phone calls is an ideal way to resolve this issue. When your business records customer service calls, you can review previous conversations with customers and resolve issues faster.